Diversity.ca
ILLUSTRATIVE OUTLINE — FOR SCOPING DISCUSSION

Accommodation process design pack

A sample structure for a clear, respectful organizational process, without using an individual employee case.

1. Request pathway
How a request is received, acknowledged and routed to the appropriate decision-maker.

2. Roles and information
Who needs to participate, what information is necessary and how access is controlled.

3. Review and follow-up
Decision records, communication prompts and a process for revisiting arrangements as needs change.

A USEFUL STARTING POINT
- Existing process documents and a summary of recurring procedural questions.
- The roles involved in requests, decisions and implementation.
- Your information-handling requirements, without medical records or personal case files.

WHAT WE AGREE BEFORE STARTING
- Process design does not determine entitlement or resolve an individual accommodation request.
- Medical, legal or specialist advice is obtained through the appropriate qualified professionals.

Final methods, contents and responsibilities are agreed in your proposal.

https://diversity.ca/en/services/accessibility/accommodation-planning/